Fill vital skills gaps and extend your services with access to our Smart Hands Services. Onsite eyes and hands to help you with your IT needs.
The Right person. With the Right skills. And the Right part. Ontime.
Fixing a problem, the first time is a huge part of delighting a user. Productivity is all about getting back up and running as fast as possible so there’s no time for a “do over”.
Get an IT technician dispatched to your location for an emergency, or schedule IT Techs to multiple locations simultaneously for an onsite project. With proven network of field technicians throughout India, we can reach your business anywhere. IT field technical support offers a quick and cost-saving solution for branch offices and remote locations in need of on-site services or break/fix assistance.
Our service desk provides a unified platform to deliver an easy and efficient way to address the customer needs, ensuring best-practice approaches for modern user experience. We provide comprehensive field support for diverse management services including incident, request, knowledge, and problem management, ensuring customer engagement, adoption and satisfaction across the entire service delivery.
With our IT service desk, you can free up from the burden of technical support services and become customer-centric rather service-centric. At the same time, you can ensure a pleasant, agile help desk experience to your customers or employees, allowing them to get quick and easy solution to their issues. In addition, our support services can deliver you from complex trouble ticketing system, capital investments, infrastructure requirements and staff retention issues associated with ITSM.